About Us

In today's digital-first world, a business's reputation is its most valuable asset. At Rating Icon, we understand that building and maintaining a positive online presence is crucial for any business success. Whether you're a budding startup, a beloved local shop, or a sprawling enterprise, your customers' feedback is the cornerstone of your growth. Real reviews create real results.

 
Genuine feedback inspires trust, increases conversions, and accelerates sales.

We built Rating Icon to be the ultimate business reputation management system to take control of their narrative. Our AI intuitive, powerful insights, and affordable AI tools are designed to bridge the gap between you and your customers, turning their valuable insights into your most powerful marketing tool to drive the business. We're enabling them to take data-driven actions.

Our Vision & Mission

Our Vision is to create a transparent and trustworthy digital marketplace where every business, regardless of size or industry, can build and showcase a stellar reputation based on authentic customer feedback.

Our Mission is to empower businesses with the technology to effortlessly collect, manage, and amplify customer reviews. We are committed to providing a comprehensive, user-friendly platform that not only helps manage reputation but also drives growth, fosters customer loyalty, and provides actionable insights for continuous improvement.

Key Features to Master Your Business Reputation

 Our business reputation management tool is built to be scalable, serving everyone from a single-location startup to a multi-branch corporation.

• Drive Your Growth

  We deliver clear insights into how customers view your brand and products, enabling smarter decisions that fuel growth. Start your 14 days free trial now.

• Effortless, Multi-Channel Review Collection

  Reach your customers wherever they are. Generate authentic feedback through a variety of channels including smart QR codes, email campaigns, SMS invitations, and WhatsApp messages. Make it incredibly simple for your happy customers to share their positive experiences.

• Centralized Review Management Hub

  Say goodbye to juggling multiple tabs and platforms. Our unified dashboard brings all your reviews from top sites like Google, Facebook, and Yelp into one convenient place. Monitor feedback, respond promptly, and manage your online conversations with ease.

• Amplify Your Best Feedback

  Turn positive reviews into a powerful marketing engine. Automatically showcase your best testimonials on your website with our elegant widgets and stream verified 5-star reviews directly to your social media channels. Build social proof and attract new customers by letting your existing ones do the talking.

• Proactive Negative Feedback Resolution

  Intercept negative feedback before it goes public. Our system allows you to create a private communication channel to address unhappy customers' concerns directly. Resolve issues, demonstrate excellent customer service, and turn a negative experience into a positive one.

• AI Insights & Analytics

  Don't just collect reviews—learn from them. Our AI analytics dashboard provides a clear overview of your performance, tracks key metrics over time, and helps you understand customer sentiment. Use these data-driven insights to make smarter business decisions and improve your operations. 

• Built for Every Business

  Platform offers the flexibility and features to manage your reputation effectively, collection of reviews, generate reports and drive the business decisions. It's the perfect solution for startups seeking to build credibility, local businesses aiming to dominate their market, and large corporations needing to maintain brand consistency.